Adding Allowed Call Transfer Numbers

About this task

Use the Add Allowed Transfer Numbers page to specify permitted transfer numbers. The purpose of allowed transfer numbers is to specify numbers that would otherwise be denied because they are included on the list of denied transfer numbers.

If the Denied Transfer Numbers contains the entry "all," transfers are allowed only to those numbers that appear on the Display Allowed Transfer Numbers page.
If the Denied Transfer Numbers does not contain the entry "all," all transfers are allowed.

To add allowed transfer numbers:

Procedure

Go to the Add Allowed Transfer Numbers page.
Do one of the following:
- Enter a starting extension in the From field and an ending extension in the To field to allow a range of numbers. Most administrators choose to deny all transfers as described in Denying Call Transfers, and then use this page to specify the few numbers or classes of numbers that do not affect system security.
For example, enter 4000 in the From field and 5999 in the To field to allow 4-digit transfers to any numbers between 4000 and 5999.
- Enter all in the From and To fields to allow all transfers.
Note
No two allowed transfer entries can overlap each other. For example, you cannot make an entry to allow transfer numbers between 4000 and 5999 and then make another entry to allow transfer numbers between 5000 and 6999. Instead, enter one range of from 4000 to 6999.
Click Save to save the information in the system database, and continue entering ranges of numbers until you have allowed the necessary numbers.
To confirm that your entries will have the correct accumulated effect, you can display the ranges together:
1. Click Back to return to the Call Transfer page.
2. Select Allowed NumberDisplay to view the extension ranges you have selected.
3. Verify that all the extensions you want to allow are included in the displayed ranges.